Terms & Conditions

1. Acceptance of Terms

By accessing and using this website, creating an account, and receiving SMS messages from technoharbor.com ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our website or services.

2. Service Description

Our website provides:

• User account creation and management
• Phone number verification through SMS
• Password reset and account recovery via SMS
• Campaign messages and promotional communications
• Access to website features and functionality

SMS delivery is provided through Twilio, a third-party service provider.

3. User Accounts

3.1 Account Registration

To create an account, you must:

• Provide accurate and complete information
• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Use a valid phone number where you can receive SMS messages
• Not use offensive, discriminatory, or misleading information

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activity that occurs under your account
• Immediately notifying us of any unauthorized access or security breaches

We are not liable for unauthorized access due to your failure to protect your password.

3.3 Prohibited Account Use

You agree not to:

• Create multiple accounts to circumvent our systems
• Impersonate another person or entity
• Use the service for illegal or fraudulent purposes
• Share your account credentials with others

Violations may result in account suspension or termination without refund.

4. SMS Terms and Conditions

4.1 Opt-In and Consent

By providing your phone number during registration, you explicitly consent to receive SMS messages from us, including:

• Account verification codes
• Password reset notifications
• Promotional and campaign messages
• Service updates and alerts

You understand that message rates and charges may apply based on your mobile carrier's pricing.

4.2 Message Frequency

The frequency of SMS messages varies based on:

• Campaign type and schedule
• Your interaction with our website
• Your account settings and preferences

We will not send unsolicited marketing messages beyond what you have opted into.

4.3 Opt-Out Procedures

To opt out of marketing/campaign messages:

1. Reply STOP to any SMS message from us
2. Update your SMS preferences in your account settings
3. Send an email to support@technoharbor.com requesting opt-out

After opting out, we will cease sending promotional messages within one business day. However, you will continue to receive necessary transactional messages (verification codes, account alerts, password resets) required to maintain your account.

4.4 Message Delivery

We do not guarantee instantaneous delivery of SMS messages. Delivery may be delayed due to mobile carrier network congestion, phone carrier processing times, or technical issues beyond our control. We are not liable for delays in message delivery or messages that are not delivered.

4.5 Compatible Devices

SMS messages are designed for standard mobile phones with SMS capability. We are not responsible for delivery failures on internet-only devices (iPad, tablets), VoIP services, international numbers (unless explicitly supported), or devices that have blocked our sender ID.

5. Website Use and Restrictions

5.1 License

We grant you a limited, non-exclusive, non-transferable license to use our website for personal use only.

5.2 Prohibited Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems
• Introduce malware, viruses, or harmful code
• Engage in harassment, abuse, or threatening behavior
• Spam or flood the service with requests
• Scrape or automatically collect data without permission
• Reverse engineer or decompile our website code

5.3 User-Generated Content

Any content you provide (messages, feedback, uploads) must not violate third-party rights, must not be defamatory, obscene, or illegal, and is used by us to improve our services. You grant us a license to use, modify, and reproduce user-generated content.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the intellectual property of the Company or our licensors. You may not copy, modify, distribute, or transmit any content without our prior written permission.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our website and services are provided "as-is" without warranties of any kind
• We are not liable for indirect, incidental, special, or consequential damages
• We are not liable for lost profits, data loss, or business interruption
• Our total liability to you is limited to the amount you paid for our services (if any)

Some jurisdictions do not allow liability limitations, so these limitations may not apply to you.

8. Disclaimers

8.1 No Warranty

We do not guarantee uninterrupted or error-free service, availability of specific features, accuracy or completeness of information, or that defects will be corrected.

8.2 Third-Party Services

We use third-party services (Twilio, hosting providers, analytics tools) but are not responsible for their performance or reliability, downtime or service interruptions, or their data handling practices (governed by their own policies).

9. Indemnification

You agree to indemnify and hold harmless TechnoHarbor Inc., its officers, directors, and employees from any claims, damages, or expenses (including legal fees) arising from your use of the website, your violation of these terms, your violation of applicable laws, or infringement of third-party rights by your content.

10. Termination

We may terminate or suspend your account at any time, with or without cause, and without prior notice. Upon termination, your right to use the website immediately ceases, we may delete your account and data, and you remain liable for any outstanding obligations. You may delete your account at any time through your account settings.

11. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to the website. Your continued use of our website following notification of changes constitutes acceptance of the modified terms.

12. Severability

If any provision of these terms is found invalid or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and Conditions are governed by the laws of Georgia, USA, without regard to its conflict of laws principles.

13.2 Dispute Resolution

Informal Resolution: Before initiating legal action, we encourage you to contact us at support@technoharbor.com to resolve disputes informally.

Binding Arbitration: Any dispute not resolved informally will be settled by binding arbitration in Atlanta, GA, except where prohibited by law. Both parties agree to waive the right to jury trial.

13.3 Class Action Waiver

You agree that disputes will be brought in your individual capacity, not as part of any class action, collective action, or representative proceeding.

14. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and the Company regarding your use of our website and services.

15. Contact Information

For questions about these Terms and Conditions, to report violations, or to request account deletion:

TechnoHarbor Inc.
Email: support@technoharbor.com
Address: 1025 Ballington Dr, Cumming, GA 30041
Phone: 678-688-4321

Twilio Contact (for SMS-related issues):
Twilio, Inc. — https://www.twilio.com/legal/terms

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These Terms and Conditions are provided as a template. Please have them reviewed by a legal professional to ensure compliance with all applicable laws in your jurisdiction, especially regarding SMS/telemarketing compliance (TCPA in the US, GDPR in EU, etc.).